Vacancy IT Apprentice (Level 3)
Vacancy overview
Code: 1000305079
This role involves providing first-line IT support, troubleshooting hardware and software issues, configuring and managing IT equipment and assisting with new starter inductions. The apprentice will also gain hands-on experience in IT asset management, user training, technical documentation and more.
• Troubleshoot hardware issues (e.g., monitors, printers, AV
equipment)
• Provide remote and in-person software support
• Conduct IT inductions for new starters
• Configure and allocate IT equipment (PCs, mobile devices)
• Assist users with basic IT training (e.g., shared drives, TeamViewer,
Office Suite)
• Document and track IT issues
• Maintain IT asset records (tracking equipment movement)
• Prepare and dispatch IT equipment as required
Requirements and prospects
Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.
Desired skills and personal qualities:
- Communication skills
- IT skills
- Problem solving skills
- Initiative
- Patience
About the employer
URGO LIMITED
Hosiery & Wound Care manufacturer.